Range — Support

Measure the angle, not a guess.

Need help, found a bug, or have a feature request?

Email allenjoshsamson99@gmail.com — every message goes straight to the person who builds the app.

Common questions

Do I need to take a photo?

No. "Set the angle by hand" opens the same protractor with nothing behind it and saves a real measurement. Two of the eight movements — neck rotation and ankle dorsiflexion — always work this way, because Apple's pose model has no chin or toe landmark to find.

What happens to the photo?

It is read on the device by Apple's Vision framework to place the three markers, and then discarded. It is never stored, never added to your library and never uploaded. Only the angle is saved.

Why does Range ask for no permissions at all?

The photo picker runs outside the app, so Range receives one chosen image and never gets access to your library. There is no camera code, so there is no camera prompt either.

Is Range a medical device?

No. It measures an angle and records how it changed. It does not diagnose, treat or assess anything. The typical ranges it shows are published adult population averages shown as a reference, never as a target. If something hurts, see a physiotherapist or a doctor.

The markers are in the wrong place.

Drag them. The detector is a starting point, not a verdict — the degrees readout follows your finger, and a measurement you corrected by hand is just as real as a detected one.

What do I get for paying?

Free measures every movement, compares with last time and follows two movements over time. Pro adds all eight movements on both sides, the complete history, and the left-against-right comparison.

Subscriptions

Range Pro is $5.99/month or $34.99/year, and both start with a 7-day free trial. The app is genuinely useful before you pay anything — nothing that is free today moves behind the paywall later.

To cancel, open Settings › your name › Subscriptions on your iPhone. Cancelling at least 24 hours before the period ends stops the next charge. Apple handles all billing; I cannot see your payment details or issue refunds, but Apple can, at reportaproblem.apple.com.

Privacy

Range collects nothing. Read the full privacy policy.