Runway — Support

How long the money lasts, when the money is irregular.

Need help, found a bug, or have a feature request?

Email allenjoshsamson99@gmail.com — every message goes straight to the person who builds the app.

Common questions

Does Runway connect to my bank?

No, and it never will. There is no Open Banking, no Plaid, no account and no server. You type in what you expect to come in and go out, and Runway does the projection on the phone.

Is my financial information safe?

It never leaves the device. Figures are stored in an on-device database that is covered by your iPhone's own encryption. Nothing is transmitted.

What is the 'runway' number?

The date your projected balance first crosses zero, given everything you have entered. It moves every time you change an assumption — that is the point of it.

It says I run out of money and I do not think I will.

Runway only knows what you tell it. A missing income line, or an annual bill entered as monthly, will do this. Check the list of outgoings first.

What do I get for paying?

Free covers a six-month forecast with a limited number of entries. Pro gives unlimited income and outgoings, one-off through annual frequencies, and a two-year window so annual insurance and quarterly tax fall inside it.

Subscriptions

Runway Pro is $6.99/month or $34.99/year, and both start with a 7-day free trial. The app is genuinely useful before you pay anything — nothing that is free today moves behind the paywall later.

To cancel, open Settings › your name › Subscriptions on your iPhone. Cancelling at least 24 hours before the period ends stops the next charge. Apple handles all billing; I cannot see your payment details or issue refunds, but Apple can, at reportaproblem.apple.com.

Privacy

Runway collects nothing. Read the full privacy policy.